Effective as of 2 July, 2018

We at Kind Heaven LLC (along with any parent, subsidiaries, or divisions,the “Company”, “we”, or “us”), respect your concerns about privacy.  This policy describes the types of information we may collect from you or that you may provide when you visit or use the website www.kindheaven.com and its subdomains (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect on the Website, through mobile and desktop applications relating to the Website, and in email and other electronic messages between you and us.

It is important that you read this Privacy Policy carefully so that you are fully aware of how we collect and process personal information and the choices you have associated with that data.

We use your data to provide and improve the Website and to process information submitted to us by you. By using the Website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use, accessible at https://kindheaven.com/terms-conditions/.

INFORMATION COLLECTION AND USE

We collect several different types of information for various purposes as follows:

Types of Data Collected
Personal Data. While using our website, we may ask you to provide us with certain personally identifiable information (“Personal Data”) that may be used to respond to questions you may have, provide our services to you, or allow you to subscribe to our newsletters and promotional materials. The personally identifiable information we collect may include, but is not limited to your email address, first name and last name , phone number, postal address, company and cookies and usage data.

Usage Data. We may also collect information about how the Website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data.  We use cookies and similar tracking technologies to track the activity on our Website and hold certain information.  Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Examples of categories of Cookies we use:

Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

Performance Cookies:We use performance cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

Targeting Cookies: These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device.

Use of Data
The Company uses the collected data for various purposes:

• To present our Websiteand its contents to you.
• To provide you with information, products, or services that you request from us.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To notify you about changes to our Websiteor any products or services we offer or provide though it.
• In any other way we may describe when you provide the information.
• Comply with applicable legal requirements and industry standards and our policies.
• For any other purpose with your consent.

In addition, we use information collected online through cookies and other automated means for purposes such as (i) recognizing your computer when you visit the Website, (ii) tracking you as you navigate the Website, (iii) improving the Website’s usability, (iv) analyzing use of the Website, and (v) managing the Website. We also use this information to help diagnose technical and service problems, administer our Website, identify users of our Website, and gather demographic information about our users.  We may use clickstream data to determine how much time users spend on web pages, how users navigate through our Website, and how we may tailor our Website to better meet the needs of our users.

We may use personal information for other additional purposes.  We will identify these additional purposes at the time of collection.

INFORMATION WE SHARE
We do not sell or otherwise disclose personal information we collect about you, except as described herein or otherwise disclosed to you at the time the data is collected.

We may share your personal information with third-party service providers who perform services on our behalf, inclosing vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to provide you with our Website.  We do not authorize these service providers to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. In addition, we may share your information with our affiliates.

In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, (iii) to enforce or exercise our rights under our agreements with users or to investigate or defend against any action or allegation against us, or (iv) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

DATA TRANSFER
We may transfer the information we collect on the Website to other countries other than in which the information was originally collected.  Those countries may not have the same data protection laws as the country in which you initially provided the information.  By submitting your personal information, you consent to this transfer.  When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.  We have taken steps to provide an adequate level of protection in accordance with European data protection law in cases of transfers from Europe to third countries.

SECURITY
We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

CHILDREN’S PRIVACY
The Website is not directed to children under the age of 18.  We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

YOUR RIGHTS AND CHOICES
We offer you certain choices in connection with the personal information we collect about you, such as how we use the information and how we communicate with you.  To update your preferences, ask us to remove your information from our mailing lists, exercise your rights or submit a request, please contact us as indicated in the “How to Contact Us” section of this Privacy Policy.  To the extent provided by the law of your jurisdiction, you may request access to the personal information we maintain about you or request that we correct, amend, delete or block the information by contacting us as indicated below.  Where provided by law, you may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward.

LINKS TO THIRD-PARTY WEBSITES, APPS AND SERVICES
The Website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly encourage you to review to better understand their procedures for collecting, using and disclosing personal information. We are not responsible for the content of the linked websites, any use of these sites, or the privacy practices of these sites.

ADDITIONAL NOTICE TO RESIDENTS OF THE EUROPEAN ECONOMIC AREA (“EEA”)

If you are a resident of the EEA, you have certain rights and protections under the law regarding the processing of your personal information.

Legal Basis for Processing
If you are a resident of the EEA, we will only process your personal information in the following situations:

• Where we have obtained your consent to the processing activity specified in our request.
• When we have a legitimate interest in processing your personal information. For example, we process the personal data we collect from you to send you marketing communications, to communicate with you about changes to our Website, and to provide, secure, and improve our Website.
• In order to perform our responsibilities under any agreement with you.
• In order to comply with our legal or regulatory obligations (e.g., in response to legal process requests).

Data Retention
We store the information we collect about EEA residents for as long as is necessary for the purposes for which we originally collected such information.  We may retain certain information for legitimate business purposes or as required by law or regulation.

Your California Privacy Rights
California Civil Code Section §1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us as indicated in the “How To Contact Us” section below.

Data Subject Requests
If you are a resident of the EEA, you have the right to access personal information we hold about you and to ask that your personal information be corrected. In certain cases, you may also have the right to request that we erase data we are processing or to restrict or object to certain of our processing activities.  If you would like to exercise any of these rights, you may contact us as indicated in the “How To Contact Us” section below.

Questions or Complaints
If you are a resident of the EEA and have a concern about our processing of personal information that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local Data Protection Authority, please see http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.

UPDATES TO OUR PRIVACY NOTICE

We reserve the right to change or add to this Privacy Policy from time to time and will post any revisions on the Website.  We will indicate at the top of the Privacy Policy when it was most recently updated.  Your continued use of the Website subsequent to any change to this Privacy Policy constitutes your acceptance of the change.  Please review this statement periodically to ensure you are aware of any changes or updates to this Privacy Policy.

How To Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please feel free to email us at [email protected].